Nelson Hall Multimedia Classroom Support

Contact: Lynn Rasmussen
Hardware Support

Computing Services staff will provide hardware and software support for the Nelson Hall multimedia classrooms. Computing and presentation equipment will be maintained and upgraded as needed. Staff will respond to troubleshooting requests as soon as possible.

Documentation: Auditorium    Classroom

Orientation and Training

Orientation and training ("What's What") for multimedia classroom users will be provided at the beginning of each semester.

Software and Classroom Access Policies

Individuals are not able to install software on the classroom computers. This reduces the likelihood that other multimedia classroom users will be adversely affected by the changes. Computing Services staff will install software upon request. To allow time to schedule installation and testing, please submit requests to Computing Services staff during the semester prior to when installation is needed.The advance notice is necessary to allow time for installing and testing the items in question.

Each time you log into a classroom computer, drives are mapped to the computing lab, your personal locker space as well as any class locker space you may have. There are desktop icons to take you to these mapped spaces. When your class is over it is important to log out of the machine. If you fail to log out, you are leaving all of your files and permissions open and available. All of your files could be deleted, edited or moved.

Computing Services periodically updates both hardware and software to keep the classrooms current with the University and business industry environment.