Computing Services

How to To Request IT Assistance

To request IT assistance, please email poole_ithelp@ncsu.edu or com-it-help@ncsu.edu. This generates a service call to the service call tracking system that will log and track your request.

This system is monitored by all Computing Services staff.

Computing Services Staff

Desktop Support & Classroom Technology

Beau McElreath - 919.513.1112

Desktop Support (Supported Software)

Carlos Sanford - 919.513.1111

Director of Computing Services

Dan Steen - 919.515.6094

Systems Support & Lab Administration

Donna Barrett - 919.515.6176

Systems Support (Computing Lab Software Installations)

E.C. Mabe - 919.515-6876

Desktop Support & Classroom Technology

Lynn Rasmussen - 919.513.1110