Computing Services

How to To Request IT Assistance

To request IT assistance, please email poole_ithelp@ncsu.edu or com-it-help@ncsu.edu. This generates a service call to the service call tracking system that will log and track your request.

This system is monitored by all Computing Services staff.

Computing Services Staff

Desktop Support & Classroom Technology

Beau McElreath | 919.513.1112 | 2416 Nelson Hall

Desktop Support (Supported Software)

Carlos Sanford | 919.513.1111 | 2414 Nelson Hall

Director of Computing Services

Dan Steen | 919.515.6094 | 2410A Nelson Hall

Systems Support & Lab Administration

Donna Barrett | 919.515.6176 | 2410C Nelson Hall

Systems Support (Computing Lab Software Installations)

E.C. Mabe | 919.515-6876 | B-420 Nelson Hall

Desktop Support & Classroom Technology

Lynn Rasmussen | 919.513.1110 | 2412 Nelson Hall